Maintain visibility into material dependencies
Record the supplier, service, role, location, access, information, systems, criticality, and client impact relevant to the engagement.
Delivery & Governance
Make suppliers and subcontractors visible, assess them in proportion to risk, flow down relevant obligations, monitor performance, and plan replacement or exit.
Discuss the delivery requirementWhy it matters
A managed service may depend on cloud platforms, communications, local field resources, specialist providers, data sources, or other suppliers. Buyers need to know which dependencies are material, what information or systems they can access, and how changes or failures are handled.
AdvanPath governance is based on relevance and criticality rather than treating every supplier the same. The engagement determines which third parties must be disclosed, assessed, approved, monitored, contractually bound, or included in continuity and incident processes.
Principles
Record the supplier, service, role, location, access, information, systems, criticality, and client impact relevant to the engagement.
Assessment depth reflects the service performed, information handled, system access, location, continuity impact, regulatory context, and ability to replace the supplier.
Contracts or operating requirements address confidentiality, information handling, security, privacy, service, continuity, incidents, audit support, and offboarding as applicable.
Material supplier changes, performance concerns, incidents, access removal, return or deletion, transition, and replacement follow an approved process.
Operating method
Record suppliers and subcontractors supporting the service, including their role, access, location, data, systems, and dependencies.
Evaluate capability, qualifications, conduct, security, privacy, continuity, financial or operational dependency, and jurisdictional requirements in proportion to risk.
Establish applicable flow-down obligations, permitted use, service expectations, incident reporting, oversight, and exit requirements.
Review performance, access, incidents, changes, certifications where relevant, continuity, remediation, and material client concerns.
Manage notification, approval where required, transition, access removal, information return or deletion, and continuity when a supplier changes or leaves.
Evidence
Responsibilities
AdvanPath responsibility
Identify and oversee third parties engaged by AdvanPath, apply relevant requirements, monitor material issues, and complete notification or approval steps defined in the engagement.
Client responsibility
Define supplier restrictions and approval rights, evaluate client-selected providers, maintain authority for regulated or enterprise risk decisions, and complete retained due diligence.
Dependencies
Cloud platforms, data sources, local providers, communications, client-selected vendors, regulators, and public infrastructure may create dependencies outside one party's direct control.
Related services
Risk, Compliance & Legal Operations
Turn approved policy into consistent case handling, evidence, remediation, and escalation.
Review compliance workflowsField Services
Turn distributed site visits into consistent observations, evidence, and exception reporting.
Review the field capabilityWorkforce Operations / PEO
Connect onboarding, payroll events, records, benefits, and provider handoffs in one coordinated administration model.
Explore the workforce modelAdvanPath may use suppliers or subcontractors where appropriate to the service. The specific role, disclosure, approval, access, location, and oversight requirements are established for the engagement.
Review and audit rights depend on the contract, supplier relationship, confidentiality, available evidence, and applicable law. The engagement should define what information or assurance will be provided.
Material changes follow the notification, approval, transition, continuity, access, information, and offboarding requirements agreed for the service.
Related insights
Service governance
Good governance gives each forum a decision purpose, connects service evidence to accountable owners, and controls how issues, dependencies, and changes move through the relationship.
Read the guideInformation protection
Information protection during transition depends on knowing what data is needed, limiting access, controlling movement, testing with representative material, and planning incidents and offboarding.
Read the guideShare the supplier disclosure, approval, audit, location, security, continuity, incident, and exit requirements your policy expects.